Illustrative view of Guatemala City towers with volcanoes at golden hour

CENTRAL AMERICA / GUATEMALA

SJAIN Tech
Guatemala.

Payments, FEL invoicing and BPO software for Guatemalan businesses.

From banks and contact centres in Guatemala City to commerce in Xela, hotels in Antigua, sugar mills in Escuintla and cardamom exporters in Cobán: senior delivery capacity for growing Guatemalan companies.

Remote engineering from India. Local collaboration by agreement.

Guatemala City · Quetzaltenango · Antigua Guatemala · Escuintla · Cobán

UTC-6 · India 11.5 hrs ahead · Spanish & English

Client & partner engagements

Built around your market

Engineering built around
how Guatemala does business.

Cards, wallets and transfers next to cash, in quetzales and dollars. A certified FEL document for every sale. Bilingual contact centres serving clients in the United States. Remittances supporting families across the country. Coffee, cardamom and sugar shipped to buyers abroad. Apparel factories working to tight deadlines. We design around these realities from the first workshop.

01 / GUATEMALA SERVICES

Card, wallet & bank payment integration

Payment integration in Guatemala: card processors and gateways, bank wallets, Tigo Money and ACH bank transfers with automated reconciliation in quetzales and US dollars.

02 / GUATEMALA SERVICES

SAT FEL electronic invoicing integration

E-invoicing in Guatemala: connect billing, POS and ERP to SAT FEL (Factura Electrónica en Línea) through your certifier, including invoices, credit notes and special documents.

03 / GUATEMALA SERVICES

BPO & contact centre software

Contact centre software in Guatemala: CRM, ticketing, quality monitoring, workforce scheduling and reporting for bilingual BPO operators serving US and regional clients.

04 / GUATEMALA SERVICES

Remittance, microfinance & fintech software

Fintech development in Guatemala: remittance payout, digital onboarding, credit, collections and reporting systems for banks, cooperatives, microfinance lenders and fintechs.

05 / GUATEMALA SERVICES

Coffee, cardamom & agro-export software

Agritech in Guatemala: farm, collection, processing, lot traceability and export document systems for coffee, cardamom, sugar, banana and vegetable exporters and cooperatives.

06 / GUATEMALA SERVICES

Apparel, manufacturing & distribution ERP

ERP for Guatemala: production, inventory, costing, distribution and FEL-ready billing for apparel exporters, manufacturers and distributors.

07 / GUATEMALA SERVICES

Dedicated developers & managed squads

Dedicated developers for Guatemala: senior engineering squads with a scheduled daily overlap with Guatemalan business hours and English-speaking leads.

08 / GUATEMALA SERVICES

AI & WhatsApp assistants in Spanish

AI assistants in Guatemala: WhatsApp and web chatbots answering customers in Spanish for banks, cooperatives, retailers, clinics and hotels.

5 cities. Different priorities.

Start where your business operates.

Banking, BPO, retail, remittances & regional HQs

Guatemala City

Card and wallet payments, SAT FEL electronic invoicing, BPO, ERP, AI and dedicated developer services for Guatemala City banks, contact centres, retailers, distributors and regional head offices.

Explore Guatemala City

Commerce, education, health, coffee & textiles

Quetzaltenango

Retail, education, health, cooperative and SME software for Quetzaltenango (Xela) and western highland businesses.

Explore Quetzaltenango

Tourism, hotels, coffee farms & language schools

Antigua Guatemala

Hotel, tour, coffee farm, language school and guest experience software for Antigua Guatemala and Sacatepéquez.

Explore Antigua Guatemala

Sugar, port logistics, palm oil & industry

Escuintla

Sugar mill, agro-industry, port logistics, fleet and maintenance software for Escuintla and the Pacific coast.

Explore Escuintla

Cardamom, coffee, cooperatives & ecotourism

Cobán

Cardamom and coffee traceability, cooperative, distribution and ecotourism software for Cobán and Alta Verapaz.

Explore Cobán

For agencies & advisers

Local relationships.
Shared delivery strength.

We are seeking Guatemalan digital agencies, ERP and accounting consultants, BPO, fintech, cooperative, agro-export and tourism specialists for referrals, co-delivery and white-label engineering. Bring local context; we bring architecture and delivery capacity.

Explore partnership

How an engagement starts

  1. 01

    Understand the workflow

    Share your systems, operating constraints and the result you need.

  2. 02

    Agree the first release

    Define scope, measurable outcomes, responsibilities and commercial terms.

  3. 03

    Deliver with clear ownership

    Work in documented increments with a named delivery lead and agreed overlap hours.

Questions from businesses in Guatemala

Frequently asked questions

Do you work with Guatemalan businesses remotely?

Yes. Delivery runs remotely from India, with local partner collaboration where agreed. India is 11.5 hours ahead, so we agree a fixed daily overlap in your morning and progress your work overnight.

Which currency do you invoice in?

Commercial terms and invoicing currency, usually US dollars, are agreed in the written proposal for each project.

Do you work in Spanish?

Interfaces, documentation and assistants can be delivered in Spanish and English. Project leadership is in English, with Spanish support where agreed in the proposal.

Can you integrate card processors and wallets?

Yes, through the providers' official APIs or licensed processors. Merchant approvals remain with your business and the provider.

Can you connect our billing to SAT FEL?

Yes. We integrate your systems with your FEL certifier. Tax registration and filings remain with your accountants and SAT.

How does a project start?

With a short discovery call about one workflow, then a written scope with outcomes, responsibilities and fees before any build begins.